"Vince has done an unbelievable job helping us develop a well structured and forward thinking sales and management process. The growth I have seen from my team and myself has been truly incredible to watch. Vince's knowledge on how to properly coach, train and hold people accountable has been one of the many aspects I have really dialed in on over the course of the last year. As Managers or Owners it is our job to make sure that the people we hire have the very best chance to succeed in the business we are running, Vince was able to help me paint a clear picture for my staff on what I expected from each with S.M.A.R.T goals based on high leverage KPI's. I am very confident in saying that if I ever have a question about growing this company, Vince is at the top of my list for getting advice, I would recommend Optimum Retail Solutions to anyone who is looking to grow in all aspect of the jewelry industry. Thank you ORS, you guys are amazing!!!"
Goldsmith Gallery Jewelers General Manager
What we do
George Bernard Shaw said, "The single biggest problem in communication is the illusion that it has taken place."
Many of our clients say that communication is their biggest opportunity. They wrestle with how to effectively resolve conflict and ensure everyone on the team clearly.......